Privacy Policy

Feelback ("we", "us", "our") operates the website feelback.fun and provides an embeddable review widget and reward platform for businesses. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Waitlist & Account Information: When you sign up for our waitlist, we collect your email address. When businesses create an account, we collect business name, email, and contact details.

Review Data: When customers leave reviews through our widget, we collect the review text, star rating, emoji sentiment, and any optional display name provided.

Usage Data: We use Google Analytics 4 to collect anonymized usage data including pages visited, time spent, device type, and general geographic location. No personally identifiable information is sent to Google Analytics.

Technical Data: Our servers automatically log IP addresses, browser type, and referring URLs for security and performance monitoring.

To provide and improve our services, including the review widget and reward system.

To communicate with you about your waitlist status, product updates, and new features.

To analyze usage patterns and improve user experience through anonymized analytics.

To deliver rewards through our brand partners when you complete a review.

To generate anonymized, aggregated insights for businesses using our platform.

We will never sell your personal information to third parties.

Your data is stored securely using Supabase (PostgreSQL) with encryption at rest and in transit. Our infrastructure is hosted on Vercel and Supabase cloud services with industry-standard security practices.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Supabase: Database storage for waitlist signups and review data.

Vercel: Website hosting and deployment.

Google Analytics 4: Anonymized website analytics.

Reward Partners: When you claim a reward, your email or display name may be shared with the specific reward partner to fulfill delivery. We only share the minimum information necessary.

We use essential cookies required for the website to function correctly. We also use Google Analytics cookies to understand how visitors interact with our site.

You can disable cookies through your browser settings, though this may affect some website functionality.

Our embeddable widget uses local storage within its Shadow DOM to maintain state during a review session. No tracking cookies are set by the widget.

You have the right to access, correct, or delete your personal data at any time.

To request data export or deletion, email us at hello@feelback.fun.

If you are in the EU/EEA, you have additional rights under GDPR including the right to data portability, the right to restrict processing, and the right to object to processing.

We will respond to all data requests within 30 days.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Last updated: March 2, 2026.

If you have any questions about this Privacy Policy, please contact us at hello@feelback.fun.